Betting, payments, KYC, Live Casino, account management — find detailed answers to the most frequently asked questions about lbajee, all in one place.
Thousands of members bet, make payments, and join live games on lbajee every day. Naturally, plenty of questions come up — how to check old betting records, what documents are needed for KYC, how to reset a password, how to reach support. This FAQ page exists to answer all of those questions in one place.
Every answer has been written with real user experience in mind — step by step, in plain language. If you can't find the answer to your question here, In the Help Centre or ask directly in the support chat.
After logging in to the lbajee app or website, tap the profile icon in the top right corner. You'll find two separate sections there:
Betting History: This section lists all your bets — including date, match name, stake amount, odds, result (win/loss/pending), and net profit or loss. Use the filters to search by specific date or bet type.
Transaction History: This section shows a full history of all deposits, withdrawals, and bonus credits — including the time, amount, and status (completed/pending/cancelled) of each transaction. If you ever need a reference number for a deposit or withdrawal, you'll find it here. If you notice any discrepancy in a bet or transaction, contact support with the reference number for a faster resolution.
After logging in to lbajee, head to the "Live Bet" or "In-Play" section to see real-time scores for all ongoing matches. Each live match displays a clock icon alongside the latest score update, which refreshes every few seconds.
For cricket, you can follow overs, balls, scores, wickets, and run rates. For football, live updates include minutes played, goals, yellow/red cards, and corners. Tracking live scores makes in-play decisions easier — odds shift as the score changes, so quick thinking is key.
For detailed stats on a specific match, tap the match name to open the full details page. Keep push notifications enabled in the app to get instant alerts for goals or wickets.
Lbajee's VIP programme has five tiers in total: Bronze, Silver, Gold, Platinum, and Diamond. All members start at the Bronze level after registering. Points accumulate with every bet placed — as your points grow, your tier gets upgraded.
Benefits by tier:
Silver: Weekly cashback rate increases and priority withdrawal processing.
Gold: Exclusive birthday bonus, dedicated account manager, and higher withdrawal limits.
Platinum: Personalised promo offers, fastest withdrawal processing (within 30 minutes), and invitations to exclusive tournaments.
Diamond: Highest cashback rate, no withdrawal delays, exclusive gifts and rewards, high-limit betting access.
Your current VIP tier and accumulated points are visible in the profile section. It also shows how points are earned and how much more is needed to reach the next tier.
KYC or account verification on lbajee must be completed before your first withdrawal. It's a one-time process — once done, you won't need to do it again.
Required documents:
1. National ID Card (NID): Clear photos of both the front and back. Images must not be blurry or cropped — all four edges must be visible. A driving licence or passport is also accepted.
2. Selfie: A clear selfie holding your NID card — both your face and the card details must be fully visible.
How to deposit: Log in to your account → Profile Settings → "Identity Verification" or "KYC" section → Upload your documents → Submit. Verification is usually completed within 24 hours, after which a confirmation email is sent. If a document is rejected, you'll be notified with the reason and given the opportunity to resubmit.
Yes, lbajee's Live Casino features real human dealers — not computer software. They deal cards or spin the roulette wheel live in front of a camera from a real studio. You can even chat with the dealer directly during the game.
How to get started:
1. Log in to the lbajee app and make sure your account has sufficient balance.
2. From the home page or menu, go to the "Live Casino" section.
3. Choose your preferred game — Blackjack, Baccarat, Roulette, or Dragon Tiger.
4. Tap on a table to start the live stream — the betting interface appears at the bottom of the screen.
5. Select your chip amount and tap the board to place your bet.
Live Casino requires a stable internet connection — if the video isn't loading, wait a moment or refresh the app. Once a betting round begins, you must place your bet within the allotted time; after time runs out, no further bets can be placed for that round.
Forgetting your password happens to everyone — resetting it on lbajee is straightforward and takes just a few minutes.
Steps:
1. Go to the lbajee login page (Enter)।
2. Click or tap the "Forgot your password?" link.
3. Enter your registered mobile number or email address.
4. A 6-digit OTP will be sent to that phone number or email address.
5. After verifying your identity with the OTP, a form will appear to set your new password.
6. Create a strong password of at least 8 characters and confirm it.
If you don't receive the OTP, check your spam folder or wait 5 minutes and try again. If you no longer have access to both your mobile number and email address, contact support directly support@lbajee.bestemail us at or In the Help Centre — verify your identity and the support team will assist you manually.
Lbajee offers multiple support channels — use whichever is most convenient for you:
Live Chat: The fastest option. Tap the chat bubble icon in the bottom right corner of the app or website. A Bangla-speaking support agent typically connects within 2 to 5 minutes. Live chat is active 24 hours a day, 7 days a week.
Email: For more complex matters such as KYC issues, account disputes, or payment discrepancies, send us an email: support@lbajee.best. Replies are typically received within 4 to 12 hours.
Help Center: For common issues In the Help Centre Guides and tutorials are available there — you can find answers to many questions on your own.
When contacting support, have your account's registered mobile number or email address and a description of your issue ready — this helps resolve things faster. For payment-related problems, keep your transaction reference number on hand as well.
This FAQ page is updated regularly. Whenever a new feature is added to lbajee or a policy changes, the relevant questions and answers are revised accordingly. It's worth checking back from time to time to stay up to date.
If you run into any trouble or have questions while betting or gaming on lbajee, don't hesitate to reach out to support. Our Bangla-speaking team is available 24 hours a day, every day.
It's completely normal to have questions in your first few days as a new member — how to make payments, how to claim bonuses, how to place bets — you'll find answers to all of this in the FAQ and In the Help Centre available. And if you can't find what you need, live chat will get you an answer instantly.
For any questions about responsible gaming On the Responsible Gaming page for more details. Support is always ready to help if you'd like to set limits, use self-exclusion, or access any other responsible gaming tools.
Useful pages:
View Bonus Offers
Payment Methods
Responsible Gaming
Terms & Conditions
From registration to withdrawal, FAQ to support — everything is available in Bengali. Access every feature without any language barrier.
Deposit in minutes with bKash, Nagad, or Rocket. With KYC completed, withdrawals are processed within 30 minutes.
Your data and balance are always protected under an international license and 256-bit SSL encryption.
Place bets in real time on live matches with up-to-the-minute odds. Follow live scores across cricket, football, tennis, and more — all in one place.
Play blackjack, baccarat, and roulette with real dealers. Real studio, real cards — a genuine casino experience.
Get help in Bangla any time, day or night. Expect fast responses via live chat or email.
Register for free, claim a 100% bonus on your first deposit, and enjoy the best betting experience in Bangladesh.