Whether it's your account, payments, bonuses, or games — browse the categories below or reach out to us directly for support.
What can we help you with?
Minor hiccups are a normal part of using any online platform. Sometimes a payment gets stuck, a bonus doesn't come through, or you can't log in to the app — in situations like these, having the right information and quick support makes all the difference. That's exactly why lbajee This Help Center was created by
Here you'll find detailed guides covering everything from opening an account to making a withdrawal. All information is written in plain, easy-to-understand language — no technical background needed. lbajee believes the more a player knows, the more confidently they can play.
Lbajee keeps deposits and withdrawals as simple as possible. You can deposit directly via bKash, Nagad, or Rocket. The minimum deposit is just ৳200, with no hidden charges. Withdrawals typically arrive at your mobile number within 5 to 15 minutes. Bank transfers may take a little longer — up to 24 hours.
If you run into a payment issue, start by checking your transaction history in your mobile banking app. If the amount was deducted but isn't showing in your lbajee account, grab the transaction ID and reach out via live chat — it's usually resolved within 30 minutes.
Claiming bonuses at lbajee requires following a few rules. The welcome bonus is tied to your first deposit — but it isn't added automatically. You'll need to enter a promo code or select the bonus option before making your deposit. Once the bonus is credited, you must meet a specific wagering requirement — typically 15–25x the bonus amount.
The weekly cashback bonus is credited to your account automatically every Monday. For details on reload bonuses and referral bonuses, visit the lbajee bonus page.
Before your first withdrawal on lbajee, you'll need to complete identity verification (KYC). This involves submitting photos of both sides of your National ID or passport, along with a selfie. Verification usually takes 1–2 business days. Once completed, you won't need to do it again. Without KYC, you can still deposit and play — but withdrawals require verification.
Video buffering or connection drops during Live Casino games are usually caused by slow internet. lbajee live games require a minimum connection speed of 5 Mbps. If you run into issues, try refreshing the page first, then clear your browser cache. Switch between Wi-Fi and mobile data — whichever is faster.
If a game or match is suspended mid-bet, your bet result is saved and settled automatically once the match concludes. If it hasn't been settled within 48 hours, contact support with your bet ID.
Keeping your lbajee account secure is essential. Never share your password or OTP with anyone — lbajee staff will never ask for this information. Your password should be at least 8 characters long, ideally combining uppercase letters, lowercase letters, numbers, and special characters. Avoid using the same password across multiple sites.
If someone contacts you by phone or message claiming to be from lbajee and asks for your details, it may be a scam. Report it to lbajee immediately via live chat.
Type your topic in the search bar above, or browse by category.
Follow the guide steps in order.
Report it directly to our team via live chat.
Please note: lbajee's support team will never ask for your password, card number, or OTP. If you ever receive such a request, reject it immediately.
| Live Chat | 24/7 |
| 24/7 | |
| Language | Bengali / English |
| Average Response Time | < 5 minutes |
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳200 | ৳500 | 5–15 minutes |
| Nagad | ৳200 | ৳500 | 5–15 minutes |
| Rocket | ৳300 | ৳500 | 10–20 minutes |
| Bank Transfer | ৳1,000 | ৳1,000 | 2–24 hours |
| Visa/Mastercard | ৳500 | ৳1,000 | 1–3 business days |
For more details on payments Payment Page View.
For the fastest resolution, come to live chat. Available in Bangla 24 hours a day, 7 days a week.
For detailed issues, send us an email — you'll typically get a reply within 2–6 hours.
support@lbajee.bestJoin lbajee's official Telegram channel for the latest updates and offers.