Lbajee Privacy Policy — how we keep your data secure

Using any online service requires sharing some personal information. lbajeeInformation is also provided when opening an account or using our services. This policy explains what we do with that information, how it is stored, who can access it, and what rights you have over your own data.

Lbajee believes your data belongs to you. We take full responsibility for protecting it. Reading this policy will show you exactly how much information we collect — nothing more than necessary, nothing less than required. And everything we do collect is kept under strict security.

This Privacy Policy applies alongside our Terms & Conditions By using any lbajee service, you agree to this policy.

Lbajee only collects the information that is genuinely necessary to provide its services. This falls into two categories:

Information You Provide Directly: At registration, you'll need to provide your full name, date of birth, email address, mobile number, and home address. For KYC verification, a copy of your national ID or passport and a selfie are required. When making payments, your mobile banking number or bank account details will be needed.

Automatically collected data: When you use the lbajee website or app, certain technical data is collected automatically — including your IP address, device type, browser, operating system, the pages you visit and the order in which you visit them, and referrer information showing where you came from. This data is used to improve the performance of the site.

Cookies & Tracking: lbajee uses cookies. Cookies other than essential ones are only used with your consent. You can disable cookies through your browser settings, though doing so may affect how certain parts of the service function.

Lbajee uses your data only for specific, legitimate purposes. The primary uses are outlined below:

• Account management and security — handling logins, password resets, and detection of suspicious activity.
• Payment processing — completing deposits and withdrawals securely.
• Legal compliance — including KYC verification, anti-money laundering measures, and directives from licensing authorities.
• Customer Support — resolving issues and responding to enquiries.
• Sending relevant bonuses and offers — keeping you informed about promotions suited to your preferences and activity.
• Responsible gaming monitoring — identifying problematic play patterns and providing timely support.
• Sale or rental to third parties — this never happens, under any circumstances.
• Sending irrelevant advertisements or spam.

If you no longer wish to receive marketing emails or SMS messages, you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting our support team. Please note that critical account security communications cannot be disabled.

Lbajee does not sell your data externally — however, operating the service requires sharing limited information with specific parties in certain defined circumstances. Here is what you should know:

Payment Processors: Payment providers including bKash, Nagad, and Rocket receive the necessary information to process transactions. They operate under their own respective privacy policies.

KYC Verification Service: A trusted third-party provider verifies your identity document solely for verification purposes. They are not permitted to store or use your data for anything else.

Game Providers: Third-party game studios (such as Evolution Gaming or Pragmatic Play) receive only the minimum data needed to operate Live Casino — typically just a player ID. They are never given names or payment details.

Legal Authorities: Disclosing data in response to a court order, regulatory authority demand, or formal law enforcement request is a legal obligation. In such cases, only the minimum information specifically requested is provided.

Lbajee has implemented internationally recognised technical and organisational measures to protect your data — not just in policy, but in practice:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption — no one can intercept it in transit.
• Encrypted Database: Passwords are never stored in plain text — they are stored as hashes, making it impossible to reverse-engineer the original password.
• Access Control: Only lbajee staff members who require access to specific data are permitted to view it. All access is logged.
• Regular Security Audits: Third-party security experts regularly audit lbajee's systems, and any vulnerabilities identified are addressed promptly.
• Data Backup: Data is kept in secure backups to prevent loss in the event of a technical failure.
• Two-Factor Authentication: With 2FA enabled, knowing your password alone is not enough to access your account.

There are also steps you can take on your end — use a strong password, keep 2FA enabled, and always log out of lbajee when using a public or shared device.

Lbajee does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

• While your account is active — all data is retained.
• After account closure — financial transaction records are generally retained for up to 5 years, as required under anti-money laundering regulations.
• KYC documents — may be retained for up to 5 years after account closure.
• Marketing communication data — deleted immediately upon withdrawal of consent.

After the designated period, data is securely deleted or anonymised.

Lbajee complies with GDPR and other international data protection standards. You have the following rights over your own data, all of which can be exercised free of charge:

• Right of access: You may request to see what information lbajee holds about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: Under certain conditions, you may request that your data be deleted — except for information we are required to retain by law.
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
• Right to Data Portability: You may export your data in a standard, portable format.
• Right to object: You may object to marketing communications or profiling.

To exercise any of these rights, support@lbajee.bestResponses are typically provided within 30 days. For complex requests, this may be extended by a further 30 days — you will be notified in advance if that is the case.

Cookies are small text files that a website stores in your browser. lbajee uses the following types of cookies:

• Essential Cookies: Used to maintain your login session and ensure site security. Without these, the site will not function properly.
• Functional Cookies: Remembers your preferences — such as language settings or dark mode. Used only with your consent.
• Analytics Cookies: To understand which parts of the site are used most. Data is used in anonymized form only.

You can disable or delete cookies through your browser settings. Disabling essential cookies may prevent core features such as login or payments from working properly.

Lbajee strictly does not serve anyone under the age of 18 and does not collect their data under any circumstances. Age is verified at registration and confirmed again through the KYC process.

If a minor is found to have opened an account, it will be closed immediately and all collected data will be deleted. If you believe your child is using lbajee, please contact our support team right away.

This Privacy Policy may be updated from time to time — due to changes in law, the addition of new services, or security improvements. For significant changes, registered members will be notified in advance by email or in-app notification. You can always check the "Last Updated" date at the top of the page to see when it was last revised.

For any privacy-related questions, requests, or complaints, please contact us directly: